Privacy Policy

INFORMATION COLLECTION AND USE

Pharm-Aloe is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. After processing we delete all credit card information. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.

 

REGISTRATION

In order to process your orders placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important Pharm-Aloe services such as automated order status updates via e-mail. However if you do not want to register simply checkout as a guest for a one time order.

 

ORDERING

Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.

 

LOG FILES

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.

 

SHARING OF INFORMATION

We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.

UPS Corporate Headquarters 55 Glenlake Parkway, NE Atlanta , GA 30328 United States

ups.com

Spee-Dee Delivery Corporate Headquarters PO Box 1417, St. Cloud, MN 56302 United States

speedeedelivery.com

Paypal 2211 N First Street, San Jose, CA 95131

paypal.com

Amazon 1200 12th Avenue South, Seattle, WA 98144

amazon.com

We may frame or mask another web site so that the look, feel and interface simulate the experience of browsing a genuine Pharm-Aloe web page. Extreme care and discretion is exercised when evaluating third party sites. We only brand third party sites if their organization applies stringent security and privacy practices which parallel our own commitment to safe online shopping.

As our business continues to evolve, we may acquire or sell business units or subsidiaries. Customer information is one of the business assets that would be transferred in these types of transactions. In such a situation, your personally identifiable information would only be used in a manner consistent with our pre-existing Privacy Notice.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

 

CHILDREN

Pharm-Aloe does not sell products for purchase by children. Youth-oriented products are sold for purchase by adults only. If you are under the age of 18, you may only use pharmaloe.com in the presence of a consenting parent or guardian. We will not knowingly or intentionally collect personal information via the Internet from children under the age of 13. Pharm-Aloe is committed to protecting the welfare and privacy of children.

 

LINKS

This website contains links to other sites. Please be aware that Pharm-Aloe is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

 

SECURITY

Pharm-Aloe takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline.

When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - EV SSL. Pharm-Aloe uses the most advanced form of EV SSL software available: 256-bit encryption by Godaddy. To learn more about SSL, follow this link www.godaddy.com.

Access to all of our users' information is restricted. Only employees who need the information to perform a specific job are granted access to personally identifiable information. We do not store payment information, it is used at time or order processing then deleted. If you wish to have your contact information removed from our database you may contact us or call toll free 1(800)972-2981 to request that your information be deleted from our database. For future transactions, you will be required to re-enter your information.

Feel free to contact us with any questions or concerns about Pharm-Aloe's security practices.

 

SPECIAL OFFERS

Our special offers are sent only to customers who grant Pharm-Aloe permission to send them such information.

To honor the privacy of our users, we offer the option to not receive these types of communications. At the time of your order, you may opt to not receive special offers and news by clicking the appropriate field. Furthermore, all special offers are sent via e-mail and include an opt-out link if you no longer wish to receive special offers and news. Customers might still receive intermittent updates on products, services, specials or Pharm-Aloe news. Please reference the Choice/Opt-out section below for further details on how to be removed from our mailing list should you choose to be removed.

 

CORRECTION/UPDATING/REVIEWING PERSONAL INFORMATION

Customers may change or review their stored account information such as street address or e-mail address through our website by visiting myAccount section. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact or call toll free 1(800)972-2981.

 

CHOICE/OPT-OUT

For customers who wish to opt-out and stop receiving Pharm-Aloe special offers and related news, Pharm-Aloe provides several ways to do so. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by un-checking the "subscribe to newsletter" field when processing their orders. They may also contact us with a request to be removed. Finally, they may use the link provided in all Pharm-Aloe communications to automatically unsubscribe.

 

NOTIFICATION OF CHANGES

If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

If you have opted out of receiving communications from Pharm-Aloe, you will still be able to view news of policy changes at www.pharmaloe.com. Otherwise, you may contact us or call toll free 1(800)972-2981 to ask our customer service department about changes and updates.

 

ADDRESS

Pharm-Aloe, Inc. 10743 Main Street, Woodford, WI 53599

 

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.



LAST UPDATE

The Privacy Policy contained herein became officially effective December 1st, 2015.